"Great products but robotic staff who haven't done their homework"

A review of Nationwide Building Society by Paula written on Tuesday 3rd of November 2015

Tried to alter my current mortgage arrangement, not able to do on line as a glib on system, tried on the phone got so far on number given on the Internet, you get so far then it cuts you off.

Tried to talk to my local branch but twice put through to incorrect ones, when eventually I did get through the member of staff could not answer my questions,.

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